Privacy Policy

Last updated: June 29, 2026.

Dopamine Flowers ("Dopamine Flowers," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, request a custom arrangement, join reminders, contact us, or otherwise interact with our services.

Information we collect

We collect information you provide directly, including your name, email address, phone number, billing details, delivery address, recipient name, recipient phone number, gift message, order notes, custom request details, reminder dates, and messages you send to us.

When you shop online, payment information is processed by Shopify and payment providers. We do not store full card numbers on our own systems.

We may also collect technical information such as your IP address, browser, device type, pages viewed, referring links, checkout activity, cookie identifiers, and approximate location derived from your device or browser.

How we use information

To process orders, create custom orders, deliver flowers, and provide customer support.
To contact you or the recipient about delivery, pickup, payment links, custom requests, reminders, or order issues.
To personalize the website, improve products, measure performance, and prevent fraud or misuse.
To send marketing or reminder messages when you ask for them or when allowed by law. You can opt out at any time.
To comply with legal, tax, accounting, security, and business obligations.

Sharing information

We share information only as needed to run the store and provide services. This can include Shopify, payment processors, delivery providers, couriers, Uber Direct or similar delivery integrations, email and SMS providers, analytics providers, fraud prevention tools, professional advisors, and service providers that help us operate the business.

We may also share information if required by law, to protect our rights, to prevent fraud or security issues, or in connection with a business transfer.

Cookies and analytics

Our website uses cookies and similar technologies for checkout, cart functionality, analytics, site performance, fraud prevention, and advertising measurement. You can adjust browser settings to limit cookies, but some store features may not work properly without them.

We do not sell personal information for money. Some analytics or advertising tools may be considered "sharing" or targeted advertising under certain privacy laws. You can contact us to ask about privacy choices available to you.

Text messages and email

If you provide a phone number or email address, we may use it for order updates, delivery coordination, payment links, custom requests, reminders, and customer support. Message and data rates may apply for SMS. You can unsubscribe from marketing emails through the unsubscribe link, and you can ask us to stop non-essential SMS messages.

Your choices

You may ask us to access, correct, delete, or limit use of your personal information, subject to legal and operational limits. We may need to verify your request before acting on it. We may retain certain order records when required for tax, fraud prevention, dispute resolution, delivery records, or legal compliance.

Security and retention

We use reasonable safeguards to protect information, but no online service is completely secure. We keep information for as long as needed to provide services, keep business records, resolve disputes, comply with law, and protect our rights.

Children

Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes and contact

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new last updated date.

Contact us at hello@dopamineflowers.com or +1 (323) 842-1409. Dopamine Flowers is located at 1536 Pele St, Honolulu, HI 96813.